Introduction
Pinnaclesway.com is the e-commerce platform owned and operated by Pinnaclesway (referred to as "we," "us," and "our"). This privacy and cookies policy governs our practices concerning the collection, usage, and protection of personal information on our website. As the data controller under the Data Protection Act of 1998 and the General Data Protection Regulation (GDPR), we are committed to safeguarding your online privacy. By utilizing our website, you acknowledge and agree to the terms outlined in this privacy statement. We reserve the right to modify this privacy policy, and any updates will be reflected on this page.
Whose Personal Information Do We Handle?
We may process personal information about you if you fall into one of the following categories:
- Site visitors.
- Our customers.
- Users of our products.
Information You May Provide to Us
We may collect and process the following information about you:
- Personal details (such as your name, email address, billing address, delivery address, telephone number, product selections, payment type, card expiry number, or login and password details) provided through forms on the Site.
- Login and password information associated with your account.
- Details of transactions conducted on the Site.
- Information from surveys conducted on the Site for research purposes, if you choose to participate.
While you are not obligated to disclose this information, failure to do so may impact our ability to provide certain services.
Automatically Collected Information
Additional information may be automatically collected when you visit the Site, including the type of browser you use, the website you visited before accessing our site, and your IP address. This information, used for aggregate usage and to enhance our services, cannot identify you personally.
Utilization of Your Data
The information you provide will be used to:
- Fulfill our contractual obligations and provide requested information, products, and services.
- Share information about goods or services if you consent to receiving marketing material.
- Authenticate and process online payments, communicate service changes, and present content effectively.
We aim to use collected information to:
- Manage the website and user accounts.
- Enhance the Site's functionality.
- Recognize visitors and enable participation in interactive features.
- Safeguard the website's security.
- Evaluate advertising impact and provide relevant advertisements.
- Offer suggestions and advice based on user preferences.
Sharing of Information
We may share aggregated statistics with third parties for lawful purposes, but these statistics will not include personally identifiable information. Your personal information may be disclosed to affiliates, agents, or contractors assisting us with Site services, subject to confidentiality agreements.
In the event of a reorganization or sale, you consent to the transfer of personal information to the reorganized entity or third party.
Legal obligations or the prevention of fraud may require the disclosure of personal information.
External Links
The Site may contain links to external websites with separate privacy policies. We are not responsible for their policies and recommend reviewing them before providing personal data.
Payment Processing
Payment details undergo encryption using secure sockets layer (SSL) technology. Payments are processed by our payment gateway provider, and their privacy policies govern the information supplied during payment.
Security
We implement security measures to protect personal information from loss, misuse, or alteration. While we strive for security, information transmission over the internet is not entirely secure, and submission is at your own risk.
Data Retention
We retain personal data for the original purpose, deleting or archiving it when no longer needed, unless legal obligations require continued processing.
Your Rights
You have rights regarding your personal data, including access, correction, and deletion. Withdrawal of consent may impact service provision. Contact us or file a complaint with the Information Commissioner for concerns.
Changes to This Policy
Any modifications to this privacy policy will be posted on this page and communicated via email where applicable. Regularly revisit this page to stay informed about updates.